Cross Cultural Communications in Business

Academic Level: BSc
Credit Value: 5 ECTS
Hours in class: 56 hours
Course Leaders: Alexander Pasechnik, Karina Fomina
Course Description
The course covers all basic cross-cultural theories and provides broad practical application. The course seeks to develop cross-cultural competence to work effectively in international assignments, in cross-cultural teams, with increasingly diverse customers and clients, and to effectively compete or collaborate in an international environment.
The main purpose is to provide students with an understanding of effective cross-cultural
Management and the challenges those are likely to be faced while working internationally.
The course will provide the exchange students with a deep understanding of the Russian business culture. The program was developed on the score of the growing role of TNCs, with the development of international cooperation, the need of cultural communication skills in the context of globalization and economic transformations in Russia. Cross - cultural competence acquired by the students during the course, will help to manage effectively international projects, conduct cross-cultural negotiations, create and manage transnational teams, advice companies on market entering strategies. The cross - cultural taxonomies will provide a broader view on the ongoing transformation processes in Russia. The course program requires participation in lectures and seminars, as well as self-study. The provided Lectures cover all the basic concepts and theories of cultural, involving important areas such as Human resource management, mergers and acquisitions, cross-cultural management, team building, decision-making process, organizational and national cultures, negotiations. Seminars include cases, business games, training sessions, group discussions, and group project presentations.

Week
Subject
Lecture/Seminar
1st week
CourseIntroduction. Cross cultural communications in Business and its practical application. National Culture and its influence on business. Iceberg Concept.
Lecture
Basic cultural taxonomies. Hofstede, Hall, Schneider and Barsoux, Kluckhohn and Strodtbeck, Lewis.
Lecture
2nd week
HallandHofstede. Countryanalyses. Globe.
Seminar
Trompenaars and Hemden-Turner.
Seminar
3rd week
Business game
Seminar
Alternative approaches in cross-cultural management.
Lecture/seminar
4th week
Organization and National Culture. Japanese decision making process. Lammers, Hickson, Moll, Hofstede.
Lecture
Teambuilding. Teamwork on the Group Project.
Deadline for the first Essay.
Seminar
5th week
Cross-cultural Teams as a success factor in Business. Brett, Behfar and Kern.
Seminar
Cultural shock. Cross-cultural adaptation.
Lecture
6th week
Cross-cultural training. Consulting role play.
Seminar
Human resource management in cross-cultural environment.
Lecture
7th week
Seminar
Cultural influence on Institutions, Modernization and Business Environment
Lecture
8th week
Cross border M&As
Lecture
Exam Preparation.
Deadline for the 2nd Essay
Seminar
9th week
Midterm Exam (case)
Exam
Business Game
Lecture
10th week
Development of Creativity and added value in international teams
Seminar
Conflict management in cross-cultural environment
Lecture
11th week
Cross-cultural Negotiation Training. Part 1
Seminar
Cross-cultural Negotiation Training. Part 2
Seminar
12th week
Business Presentation Training.
Seminar
Project work
Deadline for the 3rd Essay
Seminar
13th week
Cross-cultural conflicts. Russian specific.
Lecture
Cross- cultural management in Russia and its specific aspects.
Seminar
14th week
Project Presentation
Presentation
Project Presentation
Presentation

23 ноя 2012